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Does Your Office Have A Scorecard?
So it’s tax time again. While I don’t have much to offer in the area of taxes (I’ll leave that to the accountants), I will tell you this: While none of us likes paying taxes, in a weird convoluted way,...
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Attention Owners: Want a Vacation? Get a System
What’s the owner’s freedom formula? It’s very simple: Systems = Freedom. If you as the owner of your firm go on a four week vacation, what happens to your business? What happens to the quality and...
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Four Ways to Quickly Lose A Client
If there’s anything that’s close to certain about our industry, it’s the fact that clients aren’t easy to get. Like that pretty girl you’d like to date except that she’s always surrounded by guys vying...
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Be a Value Provider to Improve Margin
Dear Barb: I plan to sell my business in three years. I added a temp division to increase the value of my company. However, my recruiters have been having a difficult time selling against markups that...
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Have You Thought of Using ‘Participation’ As Your Sales Metric?
Ongoing management — low performers, mid-level performers and even high performers need it. It does not assume high performance, and once high performing, does not assume it will always continue....
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Look Beyond the Trees to Check Your Competency
Not seeing the forest for the trees? This old cliché refers to a circumstance where an individual is so close or involved in a situation that they are incapable of maintaining their perspective or view...
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Win Your Client’s Trust and Business With Full Immersion Recruiting
Editor’s note: Miriam Ziemelis initially aimed this article at RPOs. But one look and you’ll see her advice is even more relevant for independent recruiters who want to work more closely with their...
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Performance Evaluation: Rewarding Excellence and Fostering Positive Change
Annual employee performance review meetings are standard in many workplaces and serve as a method to formally document an employee’s contribution and to identify development opportunities. However,...
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Beware the Low Hanging Fruit
Demand for our services continues to increase as the economy slowly rebounds from the impact of the Great Recession. However, with these favorable economic conditions as a backdrop, the quality...
View ArticleThe Case for Master Vendor Programs
In the mid-90s when managed service programs first started taking off in the UK, the purchasing decision tended to center around the merits of a vendor neutral proposition (VNP) versus a master vendor...
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